Testimonials

 Harts of Maidstone have been supplying office furniture across Kent and beyond since 1989.

Testimonials listed below are available to view in the reception of our showroom and copies and be sent to you upon request. Names of some businesses and schools have been removed from the website to prevent contact from unwanted marketing.

 

Manston- Kent's International Airport

Business Lounge 

Charles Buchanan, CEO of Manston Airport, commented on our development "As Manston Airport develops we are keen to work with Kent based companies who understand our needs and share our passion for quality and service. In JBH and Harts of Maidstone we have found such companies. They understood what we were trying to achieve and delivered to a very tight timescale. The lounge they have conceived and created complements the rest of the growing airport."

Full Details can be seen in News

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Cambridge Business Lounge

Dear Christian,

 I would like to thank you and your wonderful team for all your help and advice with the furniture for our new office, based in Cambridge City Centre.  From the first contact we had with you your service was professional, efficient, flexible, honest and good value. You were always at the end of the telephone to confirm any details or keeping us up to date with the progress of our orders. Your delivery system was excellent and your team was professional, reliable and very efficient. We are really pleased with all our furniture you provided and have received very positive feedback from our clients.

 I can highly recommend your comprehensive service.    

 Many thanks for making our lives a little bit easier amongst the difficulties of setting up a new office.

Kind Regards

***** *******

 Co-Director

 

Clive Emson Auctioneers

"Dear Christian,

Thank you very much for your help over the past few months in organising the furniture and layout of our office. The design service and installation was fabulous and the professionalism shown by you and Aaron in respect of timings made the move far easier. Thank you again for all your help."

Ashton Burkinshaw

'' I would like to thank you most sincerely for the excellent service that you gave to us with the fitting of our office.  I certainly could find no fault in the whole process from planning and concept stage to an exactly on time delivery and installation of the office furniture.

We have used your company for the past 8 years and you have supplied us with furniture for all our new offices and when we do refurbishments you never let us down. I look forward to working with you on our next project when i have no dobut alt all that you will once again come up trumps for us''

Canterbury University Logo  'Canterbury Based University

"This letter is to certify our great satisfaction with the job performed by yourself and your firm in the design, sourcing, delivery and installation of the office and student furniture for our new university in Canterbury.

We know that you delivered within very tight time and cost restraints. We deeply appreciated your professionalism and that of your staff in "getting the job done". We look forward to working with you on the several next projects thatwe shall have. For those we will have more time and be able to get things completed without the mad rush.

If you have any prospective customers that would like to call me for more information please have them call me. Likewise, if you would like to schedule a visit for anyone to tour the building please arrange such visits with my associate.

Thanks again for your contribution to our successfull launch. "

Professor, Pre3sident

Certification Authority and SSL Certificate Provider

"Harts of Maidstone have provided us with many years of prompt and professional service with no job being too large or small. Their knowledgeable and courteous staff helped us tremendously during our recent office re-location and have been instrumental in providing us with a comfortable and professional environment for our staff & visitors.

We have no hesitation in recommending Harts of Maidstone and wish them every success."

Independent Co-educational Day and Boarding School 

"Thank you for your efforts on our Science Building project. Everything arrived as ordered and on schedule as per usual.

You have supplied us for many years now, and whilst we have other suppliers, we always approach your company first as we know the excellent service we will receive. You are always helpful, honest and do your utmost to source whatever we need, even if it is not a standard item.

I would recommend you to any school or business and look forward to working with you on our next project."

Grammar School located in Kent

"I’d just like to say how impressed I was with the speed in which Harts handled my last order. To order furniture in the morning and be using it later that same day is just incredible. The girls in the office were so pleased that they didn’t have to wait. Our alternative supplier would have taken days if not weeks!

In the period of time that we have been doing business with you and during visits that I have made to your premises, I have always been impressed with the efficient and extremely friendly approach that you and all the members of the team adopt.

It is very satisfying for me to know that should I by given an urgent request for furniture by my customers (the teachers) that you are able to respond almost immediately and with complete satisfaction, not only in the time it takes to deliver the goods but also being able to deliver at a very good price.

Thank you for your dedicated service."

Kent School

"Just a short email to say thank you for the service we received on the refurbishment of ***** **** School over the past few months.

The furniture you supplied is working well and I appreciate your efforts in assisting us to meet our budget whilst not compromising on quality. The designs you gave us allowed us to make the best use of our space and I am always impressed with the amount of options you give.

As you know I like to work with local businesses where possible, but especially use your company because of the quality of service I receive. You always do your very best for us, I know I can trust your judgement and you will always give me an honest answer to my questions.

Your staff are always friendly and extremely helpful and not only deliver goods ordered but install them too, saving us valuable time and allowing me to know that everything is secure and positioned correctly.

I look forward to us working together again when we furnish D Block in the next few weeks"

UK & International Debt Collection Company

''*** *******  use Harts of Maidstone for all office furniture requirements. Recently harts provided a solution to furnish a room with a multi- use. We are pleased to say that harts delivered to a tight deadline, there was no disruption to our business and we now have a stylish area filled with quality furniture and at a reasonable price. We can certainly recommend Harts as a supplier''.

 

BWC Logo

As part of the Buy With Confidence Trading Standards Scheme, each customer is given a customer feedback card which they send directly back to Kent County Council. We are provided with the details of this feedback every 6 months. Below are comments which have been made in their entirety.

Comments 1st April 2011- 30th Sept 2011

 
*  Very friendly and helpful.
*  Very friendly service.
*  Very friendly and knowledgeable.
*  We use Harts on a regular basis for our furniture requirements.
*  Excellent service from start to finish. Thank you.
*  The sales assistants were extremely helpful and professional.
*  Brilliant service!
*  Excellent service.
*  Christian at your Maidstone Office is wonderful, polite, very helpful,
very good customer skills.
*  Great service. Beyond speedy delivery!
*  Very good advice - help. Followed up by good communication. Thanks.
*  This company suffers from poor parking at Upper Stone Street, Maidstone.
*  Excellent service, always recommend it.
*  Very good service.
*  Very helpful and reasonable.
*  Christian is a wonderful salesperson - giving as much time and info as we
required, charming, friendly and extremely knowledgeable. What more could
you want.
*  Always use them, good value and customer service.
*  Exceptional service!
*  Very good customer service and care
*  Excellent company to do business with. Very helpful, good products.
*  Long term used of a very helpful, knowledgeable company.
*  Very professional advice and good knowledge of the product they were
selling to me. Will use again
*  Very good service. Very helpful, friendly service.
*  Very prompt!
*  Very polite, helpful staff.
*  Excellent service, both in the store and when delivered.

Feedback  1st Oct 11- 11th April 2011

  •         Great company to do business with- friendly and knowledgeable
  •          Excellent Service- friendly and efficient       
  •          Excellent Service
  •         Harts always treat us well
  •          Excellent Company
  •          They were friendly, professional, prompt & delivered on time as promised       
  •          Superb as usual
  •         Friendly, helpful, nothing too much trouble
  •          Very friendly and efficient service
  •          Excellent service
  •          Staff always helpful and knowledgeable       
  •         Excellent all round service from a local company
  •         Nice delivery man- very polite
  •          Good service
  •         It was a pleasure to deal with the staff at every stage        
  •          Excellent all round service and products
  •          We always usu Harts for our office furniture supply and have always received excellent service
  •          Staff were friendly & helpful over and above the call of duty!
  •         Quick and efficient
  •          I am happy that i chose to shop at Harts    
  •          A very good company to deal with!
  •          No problem at all, very helpful
  •          Very good
  •          Very helpful, friendly staff, extremely professional

Feedback  1st Aug- 1st Oct 2011

Nothing was too much trouble - excellent service

* Friendly and efficient

* Very friendly and helpful company. Would go back time after time and also recommend.

* Excellent service - do a great job at a fair price

* Professional, courteous, excellent product knowledge

* 100% run business, dealt with them for 17 years.

* Superb service as usual